Brushix Painting Privacy Policy

Oct 27, 2026 · @Ian Y.C Tsai

Who We Are

Brushix Painting is an interior painting business based in Coquitlam, British Columbia, operated by NXT Standard Inc. (“Brushix Painting”, “I”, “we” or “us”). This policy explains how we collect, use, share and protect personal information when you visit brushix.ca, request an estimate, book a job or hire us to paint your home or business.

We handle personal information in line with British Columbia’s Personal Information Protection Act (PIPA) and, where it applies, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We only collect the information we need to quote, schedule and complete your painting project.

Information you give us

Contact details: your name, phone number, email address and the address of the property to be painted.
Project details: the rooms or spaces, preferred colours or paint, timing, and any photos you send us of your space.
Booking details: the date and time you choose when you book an estimate online.
Messages: anything you write to us by email, text, WhatsApp, phone or our website forms.

Information collected during a job

Project photos: before-and-after photos of the work, taken to document the job and, with your permission, to show on our website or social media.
Billing records: quotes, invoices and payment records needed for accounting and tax purposes. We do not store full credit card numbers.

Information collected automatically on our website

Technical data: your browser type, device, pages visited and approximate location, collected through cookies and similar tools.
Analytics: if we use analytics tools such as Google Analytics, they collect this information in aggregated form to help us understand how visitors use the site.

How We Use Your Information

We use your information to:

Respond to your enquiry and prepare a written estimate.
Schedule estimates and painting work, and send reminders or daily progress updates.
Complete the work and follow up on any touch-ups after the job.
Send invoices, keep accounting records and meet tax and legal requirements.
Improve our website and services.
Show photos of completed work on our website or social media, only with your permission.

By contacting us or booking an estimate, you consent to us using your information for these purposes. We will ask for your consent again before using it for any new purpose. We do not send marketing emails unless you ask to receive them.

How We Share Your Information

We do not sell, rent or trade your personal information.

We only share it when needed to run the business:

Painters working on your project: on larger jobs, trusted painters who work with us receive the address and details they need to do the work.
Service providers: our website host, online booking tool, email and phone services, and accounting or payment providers. They may only use your information to provide their services to us.
Professional advisors: such as our accountant, when needed.
When required by law: for example, to respond to a valid legal request.

Some of these providers may store information outside of British Columbia or Canada, including in the United States, where it may be accessed under the laws of that country.

Project photos

We only post photos of your home or business with your permission. Posted photos focus on the painted space and do not show your street address, house number, family members or personal belongings that could identify you. You can ask us to remove a photo at any time.

Storage, Security and Retention

We protect your information with reasonable safeguards, including password-protected accounts, two-factor authentication where available, and limiting access to people who need it for your project.

We keep your information only as long as we need it:

Enquiries that do not become a job: deleted within [12] months.
Job records, quotes and invoices: kept for at least 6 years, as required for Canadian tax purposes.
Project photos: kept until you ask us to remove them.

No method of storing or sending information online is completely secure, but we take reasonable steps to protect it.

Your Rights

You have the right to:

Access the personal information we hold about you.
Correct information that is wrong or out of date.
Withdraw your consent, for example to stop us using a project photo. This may limit what we can do for you, and we may still need to keep records required by law.
Ask us to delete information we no longer need to keep.

To make a request, contact Ian Tsai, our privacy contact, using the details below. We will respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia.

Changes and Contact

We may update this policy from time to time. The latest version will always be posted on this page with its effective date.

Effective date: Oct.27th, 2026

Questions or requests

Ian Tsai, Privacy Contact Brushix Painting, operated by NXT Standard Inc. Coquitlam, BC Phone: (778) 688-8515 Email: email@brushix.ca